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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A context menu will open. It offers exhaustive info about all the actions that you can perform on the given page. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of educational videos clarifying how to use our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you are looking for, have a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual users and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new entries in order to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can contact our great team of customer service technicians available 24-7 and eager to help you with any query. Each trouble ticket you submit will be replied to within one hour (the average trouble ticket response time being just 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 202092

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com